Fees & Regulatory info


Lettings and Property Management Fees (payable by landlords)

Payable by Landlords
Please note that all Lettings and Property Management Services are provided by 5dProperty Ltd, which is a group company of Pisoria Ltd.

Fees shown below are our standard fees. Following a meeting to fully understand your needs and circumstances, we may be able to suggest alternatives.

Management Options

  • “Let Only”: 7.5% for live-in landlords, 7.5% where the whole property is let on a single AST basis, 10% where the property is let room-by-room/ on an HMO basis.
  • “Let & Rent”: 10% for live-in landlords, 10% where the whole property is let on a single AST basis, 12.5% where the property is let room-by-room/ on an HMO basis.
  • “Fully Managed”: 12.5% for live-in landlords, 12.5% where the whole property is let on a single AST basis, 15% where the property is let room-by-room/ on an HMO basis.
  • “Short-Stay (<3m)”: 20% for live-in landlords, 25% where the whole property is let, 30% where the property is let room-by-room
  • “Guaranteed Rent”: We may also be able to offer a Guaranteed Rent service. The level of guaranteed rent that we are able to offer must be determined following a full detailed inspection of the property.

All fees are calculated with reference to the monthly rent, and are subject to VAT at 20%.

  • Landlord Insurance: £30 PCM
    • Landlord insurance is provided via our partnership with British Gas.

Additional Services

  • New landlord admin fee: £99
    • This fee covers a variety of admin tasks necessary when introducing a new landlord, including but not limited to, obtaining verification of landlord identification, confirming legal ownership of the property, performing anti-money laundering checks.
  • New property admin fee: £299
    • This fee covers a variety of work when introducing a new property, including but not limited to, obtaining professional photographs and videos, obtaining property floor plans, reviewing relevant licensing regimes to verify that correct licences are in place, and verifying that all property certificates are up to date.
  • Licensing application fee: £299
    • Where necessary, we can gather and submit all of the information required to obtain any licenses necessary for your property. We will oversee the licence application and act as the licence holder.
  • Tenant check-in and referencing: £99
    • This fee covers a variety of admin work necessary when introducing a new tenant, including but not limited to, verifying identification, performing right-to-rent checks, performing employment, reference, and credit checks.
  • Tenancy renewal: £49
    • This fee covers the admin work necessary when renewing a tenancy agreement, including corresponding with tenant to determine their plans regarding renewal and producing new tenancy agreements for signature.
  • Tenancy check-out:
    • This fee covers a variety of admin work necessary when a tenant leaves a property, including but not limited to, issuing damages and inventory report, managing the deposit return process, including coordinating possible dispute and arbitration procedures.
      • Tenant stay 12 months or less: £99
      • Tenant stay more than 12 months: £149
  • Deposit protection: £99
    • Where not already included in your Management Option, deposit lodgement and protection can be provided as a one-off optional extra.
  • Inventory report: £199
    • Where not already included in your Management Option, an inventory report can be provided as a one-off optional extra.
  • Cleaning service: £12.50 per hour
    • For shared flats, we highly recommend the provision of a cleaning service of 2 hours per fortnight in the communal areas.
    • Landlords may elect whether to provide a cleaning service, and may provide their own cleaners*.
  • Gas Safe Certificate: £149
  • Energy Performance Certificate: £149
  • Portable Appliance Test (PAT): £199
  • Electrical Condition Report: £199
  • HMRC Landlords Rent Return: £149
  • HMRC Non-Resident Landlord Rent Return: £199
  • Issuing a Housing Act notice to tenants: £99
  • Issuing a Money Claim to tenants: £99
  • Court appearance (charged per day or part thereof): £399
  • All third-party costs, not listed elsewhere, which we may necessarily incur whilst performing our services, may be recharged as disbursements.

All of our fees are subject to VAT at the prevailing rate, which is currently 20%. In addition to our fees, you will be required to reimburse any third-party costs which we necessarily incur on your behalf whilst performing our services. Our fee levels may be updated from time-to-time, and will be charged as effective at the relevant date. Our current fees are published on our website here: https://www.pisoria.com/our-fees/

Note: Pisoria Ltd provides property management services as a Landlord for properties within its own portfolio.
Lettings and Property Management services provided to 3rd party landlords are provided by 5dProperty Ltd.
The same high standards always apply.

Regulatory Information

Pisoria Ltd is a member of the Property Redress Scheme, with membership number PRS013306.
Pisoria Ltd is a member of Client Money Protect, a government approved Client Money Protection Membership Scheme, with membership number CMP003937.

5dProperty Ltd is a member of the Property Redress Scheme, with membership number PRS001269.
5dProperty Ltd is a member of Client Money Protect, a government approved Client Money Protection Membership Scheme, with membership number CMP003931.
5dProperty Ltd is a member of the Propertymark Client Money Protection Scheme, as a Main Scheme Member, Scheme Ref: C0131600.
A copy of the accounting rules of for this scheme can be found here.
A copy of the conduct and membership rules for this scheme can be found here.
Electronic versions of the CMP certificates provided by Propertymark can be found below:

5dProperty Ltd CMP Security Certificate

5dProperty Ltd CMP Main Scheme Certificate

Our Regulatory Partners

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